1. Agreement to Terms

By accessing this website and/or placing an order with IRISHARP ("we", "us", "our"), you agree to be bound by these Terms & Conditions, our Shipping Policy, our Return & Refund Policy and our Privacy Policy. If you do not agree, please do not use this site.

2. Products & Orders

All products (eyeglasses, sunglasses and lenses) are subject to availability. We reserve the right to refuse or cancel any order at any time, including after order confirmation, for reasons such as pricing errors, stock shortage, undeliverable addresses or suspected fraud. If your payment has been collected for a cancelled order, it will be refunded to the original payment method within 10 business days.

3. Pricing & Payment

All prices are displayed in US dollars (USD) unless otherwise stated. Prices may change without prior notice. Payment is processed securely at checkout. If your card is issued outside the United States, your issuer may convert the charge to your local currency at its own exchange rate and may apply a foreign transaction fee. Import duties and taxes, where applicable, are the recipient's responsibility and are not included in the order total.

4. Prescription Lenses

Prescription products are made according to the details you provide. Please double-check your prescription values, pupillary distance (PD) and lens type before submitting. We are not responsible for errors in information supplied by the customer. Custom-made prescription lenses are non-resalable and non-returnable except where the lenses are defective, the prescription was filled incorrectly by us, or the product arrives damaged — see our Return & Refund Policy for full details.

5. Shipping

Standard shipping is free to every destination we serve: the continental United States and 33 international destinations listed in our Shipping Policy. Orders to non-continental U.S. addresses (Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, APO/FPO and other U.S. territories), remote islands or outlying regions cannot be accepted and will be cancelled and refunded within 5 business days. Processing takes 3–7 business days; estimated delivery after dispatch is 7–12 business days to the United States, 7–10 to the United Kingdom, 9–15 to the European Union and 17–25 to all other regions. These are estimates, not guarantees. Risk of loss passes to you upon delivery to the carrier's designated destination; delays caused by customs, weather or carrier operations are outside our control.

6. Returns & Exchanges

Returns are accepted within 30 days of receipt for eligible items. Please refer to our Return & Refund Policy for eligibility, non-returnable items, EU 14-day cooling-off rights, refund timing and return shipping costs.

7. Intellectual Property

All content on this site — including text, graphics, logos and images — is the property of IRISHARP or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce or exploit any content without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, IRISHARP shall not be liable for any indirect, incidental or consequential damages arising from your use of this site or our products. Our total liability for any claim shall not exceed the amount you paid for the relevant order. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

9. Governing Law

These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict-of-law principles. Consumers in the European Union and the United Kingdom retain the mandatory protections of their local consumer law.

10. Changes to These Terms

We may update these Terms from time to time. The version published on this page at the time of your order applies to that order.

11. Contact

IRISHARP — operated by Shenyang Zhi EnZhen Trading Co., Ltd.
Room 7-21210, 7th Floor, No. 39-4 Chuangxin 2nd Road, Hunnan District, Shenyang, Liaoning, China
Email: support@irisharp.com · Phone: +86 135 2923 5852
Hours: Monday – Friday, 9:00 – 18:00 (China Standard Time, UTC+8)

Last updated: November 7, 2026